|
Codes |
Titles |
Contents |
Bankcard Center Development Program |
| BMC001 |
Business Management Skill And Industries Management |
 Critical Thinking, Problem Solving, and Decision Making.
Business Skills for Technical Professionals.
Project Management Essentials.
Advanced Management and Leadership Skills.
Advanced Project Management.
Enterprise Resource Planning (ERP).
Supply Chain Management (SCM).
Customer Relationship Management (CRM).
Distribution Channel Management (DCM). |
| BMC002 |
Chief Information Officer |
Project Definition.
Strategic Planning.
Strategic Information Resource Management Planning.
Project Management Leadership.
Leadership for change agents.
Strategic IRM (Information Resource Management) Planning.
Today's Project Management Environment
Intergrated Data Architecture.
Vendor Management.
Leadership for change agents. |
| Human Resource For Bankcard Center Development Program |
| BMH001 |
Effective Supervisory Skills |
To understand supervisory duties and responsibility.
To understand and implement the concept of motivation.
To manage their time more effectively
To increase their self- confidence and positive attitude.
To understand and handle employee relations & grievances in an organization.
To take effective steps on disciplinary, termination procedures and other problems related to their subordinates. |
| BMH002 |
Enhancing Performance Of Adminstrative Personel |
To create understanding among participants on the importance of their job function.
Communicate clearly and effectively through writing.
Practise modern business correspondence professionally.
To develop participants in how to manage their time.
To build rapport with other workers to improve work flow.
To manage time effectively to improve value and performance.
To handle the telephone professionally and with courtesy. |
| BMH003 |
High Performance Leadership For Managerial Success |
To identify top performance leadership practices.
To apply different leadership styles in the workplace.
To cite leadership characteristics which is most relevant.
To describe the characteristics of a compelling vision statement.
To identify tactics required to keep a vision active in the followers' mind.
To obtain constructive feedback from the follower. |
| BMH004 |
Practical Managerial Skills |
Maximize employee's performance.
Improve motivation, creativity and initiative.
Change of attitude.
Increase confidence by developing personality.
Focus attention to certain critical skills in management.
Identify top performance leadership practices. |
Ict For Bankcard Center Development Program |
| BMT001 |
Card Issuing In Practice |
Smart Card Background & Standards
Card Management Process
SmartCard Payment Platform
EMV application
Counterfeit Card Image
Fraud Awarenes |
| BMT002 |
Card Acquiring In Practice |
NetAccess Hardware Architecture, Key features & Advantages
NetAccess Wan Protocol Module or Card
NetAccess Implementation Methods
NetAccess Payment Network Topology for Customers
Merchant’s Network to The Bank’s Host
Card Acquiring Services - the sucess and failure case studies |
| BMT003 |
Loyalty Membership Solution |
Customer Relationship Management:
CRM & Call Centre Services.
Marketing, Sales & Promotion Services.
Central Reservation System:
Online reservations channel.
Central Reservation Office.
System Integration Services:
CRM & Business Intelligence.
Business Process Design & Integration.
Application Customisation Services.
Data Centre Services.
Network Security & Connectivity Services.
Business Solutions
eCommerce & mobile development.
Database Management & Administration.
In-house R & D for Central Reservation.
System and Loyalty Program. |
| Marketing And Distribution Practice For Bankcard Center |
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